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Terms and Conditions

Please Note that healing crystal meanings are spiritual supports to healing and are not prescriptions or healthcare information.

Use of my website

By using my website and placing an order with me you are Agreeing to the Terms and Conditions listed here.
You must be 18 years of age to use this website.
I may change anything on my website at any time, at my discretion.
I retain all rights to my website design and all images on it, I have copyright and other rights to the design, look, style, appearance and content of it. You may view and print the website only as a buyer or potential buyer from me. 
You may not modify, publish, reproduce, distribute or broadcast in any format any material found within this site.
I may restrict or suspend use of the website (typically for repairs, introduction of services or general maintenance). 

Placing your order

When you place an order with me, you are offering to buy the goods you order. There is no commitment on me to supply those goods, at that price, or at all, until I decide to accept your order.
Goods are subject to availability. I will tell you if I cannot meet your order (or part of it) from stock or within a reasonable time.
Suppose I become aware, after you have placed an order, and before I deliver it, that the price or description is not right. I will then email you to tell you. You then have a choice. You can continue with the order (with the revised price or description). Or, if you prefer, you can cancel the order (in whole or part) and I will refund the relevant payment. I will assume you wish to cancel the relevant part of the order if I do not hear otherwise from you within three working days.
I may send an email to you to confirm that I have received your order and are processing it. That email is not a confirmation that I have accepted your order. There is no legally binding contract at that stage.
When I have received your payment and processed the order for delivery I will send an email to tell you I have accepted your order. There is then a binding contract. I remain free to decline all or part of your order at any time before I decide to accept it. I will send an email to tell you if I decide to decline your order (or part of it).

Custom Orders are priced via quotation, Vocher Code Discounts Cannot be used on Custom Orders. 
The price and delivery charges will be shown at checkout and are an estimate only. 
The price quoted for the goods excludes delivery (unless otherwise stated).
You must pay for the goods (and delivery) when you place your order

I accept payments through PayPal.


All delivery times quoted are estimates only and I cannot guarantee delivery at any particular time or date.
If you accept delivery of the goods after the estimated delivery time, it will be on the basis that you have no claim against me for delay (including loss of profits, or other financial loss, of indirect or consequential loss, or increase in the price of the goods).
I have to deliver to the address registered on PayPal cardholder at the address registered for the payment card. I cannot deliver to any other address and I cannot deliver to any third party. This helps protect you against fraud.

Delivery and risk

Royal Mail International Track and Sign is insured for £250 costs £13. By choosing to send an order via this method with a higher value than £250, you are agreeing that if the order was lost in transit that I am not liable as you chose to send the order via an uninsured method and would not be able to make a claim against me for the loss of the total value of the package/order.
The goods are at your risk from the time of delivery.
You must inspect the goods on delivery. If any goods are damaged (or not delivered), you must write to tell me On The Day your goods are delivered. If you tell me about loss or damage after that, you must supply proof that the goods were lost or damaged before delivery. You must give me (and any carrier) a fair chance to inspect the damaged goods.

Gift Vouchers 

An Email will be sent to the recipient the Email will contain a unique code which the recipient will need to enter at checkout to redeem the gift voucher. 
The gift voucher is only redeemable at and must be used within 6 months from date of purchase, after 6 months the voucher will expire and will no longer be usuable. 
The buyer will be responsible for payment of transactions (including postage) greater than the face value of the voucher. The voucher is non-refundable or transferable.


If the order is cancelled (for any reason) you are then to pay me for all stock (finished or unfinished) I may then hold (or to which I am committed) for the order.
Any order which is received and then cancelled by you must be returned with any Free Gifts Included.
I will accept the return of goods from you only: By prior arrangement (confirmed in writing) Where the goods are as fit for sale on their return as they were on delivery.

I may suspend or cancel the order, by written notice if:
you fail to pay me any money when due (under the order or otherwise);
you fail to honour your obligations under these terms.
You may not cancel the order unless I agree in writing.
You may not cancel the order if any goods are made to your specification or where the price is subject to fluctuations on the financial market (by virtue of regulation 13 of the Consumer Protection (Distance Selling) Regulations 2000)
You may cancel your order by giving me notice of cancellation before the order is shipped or on the day the order is received. Such notice may be given by email. If you are cancelling because of any problem with the goods, please notify me of the problem at the time of cancellation.
You must return the goods to me at your cost. Where the goods are being returned because they are faulty, incorrect goods, I will meet the cost of return but ask that you allow me to nominate the carrier.


I warrant that the goods:
comply in material respects with their description on my website; and are free from material defect at the time of delivery.
If you believe that I have delivered goods which are defective in material or workmanship, you must:
Inform me (in writing), with full details, as soon as possible; and Allow me to investigate (I may need access to the product).
If the goods are found to be defective in material or workmanship (following my investigations), and you have complied with all terms and conditions in full, I will (at my option) replace the goods or refund the price. I am not liable for any other loss or damage (including indirect or consequential loss, financial loss, loss of profits or loss of use) arising from the contract or the supply of goods or their use, even if I am negligent.


English law is applicable to any contract made under these terms. The English and Welsh courts have non-exclusive jurisdiction.
If you are more than one person, each of you is liable for all of your obligations under these terms (joint and several liability).
If any of these terms are unenforceable as drafted:
it will not affect the enforceability of any other of these terms; and
if it would be enforceable if amended, it will be treated as so amended.
No contract will create any right enforceable (by virtue of the Contracts (Rights of Third Parties) Act 1999) by any person not identified as the buyer or seller.
The only statements upon which you may rely in making the contract with us are those made in writing by someone who is (or whom you reasonably believe to be) our authorised representative and either:
contained in our estimate (or any covering letter) and not withdrawn before the contract is made; or
which expressly state that you may rely on them when entering into the contract.
Nothing in these terms affects or limits our liability for fraudulent misrepresentation.

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